Customer Care
Customer Care
We're here to help you with any questions or issues. Whether you need assistance with an order, have a question about our products, or need help navigating the site, our support team is ready to assist you. You can reach us by customercare@zielinskiandrozen.com or check our FAQs for quick answers to common questions. We aim to respond within 1 day and ensure you have the best shopping experience possible.
Return Process
To make a return, we invite you to contact our customer service at customercare@zielinskiandrozen.com.
Refunds
Refunds are processed within 14 days upon receipt of your return parcel. Once your refund has been processed, you will receive a confirmation by e-mail.
Depending on your bank, the refunded amount will appear on your card or PayPal account within 2 to 5 working days.