Shipping and delivery times

Shipping and delivery times

International deliveries within Europe:

Deliveries

3-5 business days

Orders under € 89

€ 9

Orders € 89 and over

Complimentary

Deliveries within Belgium, Netherlands and Germany:

Deliveries

1-2 business days

Orders under € 39

€ 5

Orders € 39 and over

Complimentary

Status order information:

After placing an order in the webshop, you will receive an e-mail notification with your order confirmation and order number.

As soon as your order is shipped you will receive a tracking number of your order and you can also track your order in your account page.

If you have any questions about your order or if you want to make changes to your order, please do not hesitate to contact us at customercare@zielinskiandrozen.com.

Payment options:

We accept Visa, Mastercard, American Express, Apple Pay, PayPal, iDeal, Bancontact.

All payments are handled by our payment service provider Mollie.

Returns and refunds:

Return process:

To make a return, we invite you to contact our customer service at customercare@zielinskiandrozen.com.

Refunds:

Refunds are processed within 14 days upon receipt of your return parcel. Once your refund has been processed, you will receive a confirmation by e-mail.
Depending on your bank, the refunded amount will appear on your card or PayPal account within 2 to 5 working days.